Last Updated February 8, 2017
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, ip addresses, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit. Personal Information includes your username, email, and password, and other personal information, including addresses and company information, which you submit or provide us access to when registering for and using our site. If you register with us through a Third-Party platform or service (e.g. Facebook, Google, GitHub), we may access the information related to your Third-Party profile.
1. Information collected via technology
To access our homepage you do not need to submit any Personal Information. However, in an effort to improve the quality of the Service, we track information provided to us by your browser, our browser plugins, or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, your location, your internet or browser history, IP address, and other information that does not personally identify you. We track this information using cookies, tracking code, small text files which include an anonymous unique identifier, or other technology. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user, and in conjunction with Personal information when associated with an account or a logged in user, and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies and cache; persistent cookies and cache remain on your device after you close your session and until you delete them, while session cookies and cache expire when you close your browser. Some information from these cookies and cache may be synced to your cloud based services over which we have no control.
Some Third-Party analytics, advertising or other services on our site may also place their own cookies or anonymous identifiers on your browser. For example, Google Analytics, Google Display Network, Google Analytics Demographics and Interest Reporting may be implemented whereby Google will set cookies or place tracking code to collect your data. You may opt-out of providing the data associated with these Google services by using their browser plugin found at: https://tools.google.com/dlpage/gaoptout/
When you access an API through BitScoop® services or your API is accessed through BitScoop® services our servers automatically record and log activity. This may include information such as your web request, IP address, and the time of your request.
2. Information you provide us by registering for an account
Our services are not directed towards, designed for, nor intended to be used by children. We do not knowingly collect information from children under the age of 13. If you are a parent and believe your child under the age of thirteen (13) has created an account or otherwise provided personal information to us, please contact us at http://bitscoop.com/support.
3. Other information
Our service enables connection to APIs and Third-Party Services (e.g. Twitter, Facebook, Github). To accomplish this, you may be required to provide API keys for authentication on Third-Party services. In certain cases, your end-users may be required to interact with the BitScoop® system to generate or provide an authentication tokens or API keys that identifies them with Third-Party Services on your behalf. API keys and authentication tokens are collected, processed, and stored in the BitScoop® system, however we do NOT receive or store your end-users’ passwords for Third-Party service accounts. We encourage you to familiarize yourself with the policies of these Third-Party services used with our service.
To enhance the performance of your applications that use the BitScoop® system, you can configure internal caching. When caching is enabled for a particular resource, we may store the information we request on your behalf such as HTTP requests and HTTP responses. We do not aggregate, analyze, or share this information.
We receive and store information relating to administrative communications, inquiries or comments you send us.
We place information and tracking links in our emails to you to allow us to analyze and improve our communication and services to you. We may use Third-Party email services.
Deleting your account may not fully or immediately remove all of your data or other information from our systems.
II. HOW WE USE AND SHARE INFORMATION
In general, the Personal Information you provide to us is used to help us communicate with you; to identify you for billing, security, and authentication when logging into our service; and enable us to provide all our personalized services. We also use Personal Information to contact users in response to questions, solicit feedback from users, provide technical support, and inform users about features or promotional offers.
We use Third-Party analytics services (e.g. Google Analytics) to collect, analyze, and report usage information about our users to help us improve our services. We also use Third-Party analytics services (e.g. Google Analytics) to help us provide our customer support services. Some of this information may be associated and analyzed as it relates a specific IP address or analyzed in the aggregate. We encourage you to familiarize yourself with the policies of Google Analytics.
Non-personal information can become personally identifying when enhanced and associated with personal information. Such enhanced information allows us to provide users with a more secure, customized, and meaningful experience.
III. HOW WE PROTECT INFORMATION
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and your API keys. We urge you to take steps to keep your persona and account information safe by protecting and not disclosing your password or API keys and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and TLS/SSL. However, these measures do not guarantee that your information on our servers or on your connected Third-Party Services, Data Providers, Apps or Platforms will not be accessed, disclosed, altered or destroyed at any time by breach of such firewalls and secure server software, or other factors. We utilize third-party cloud services for servers, storing data, and other services. By using our Service, you acknowledge that you understand and agree to assume these risks.
IV. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION
V. LINKS TO OTHER WEBSITES
VII. CONTACT US
Special Notification for California Residents -- Your California Privacy Rights
Residents of California who have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted to us at http://bitscoop.com/support or in writing at:
BitScoop Labs, Inc.
Attn: Privacy Information
30262 Crown Valley Parkway
Laguna Niguel, CA 92677
California privacy rights requests must include the reference "Request for California Privacy Information" on the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year.